Privacy Policy
Hannah England Coaching & Consulting, LLC
Effective Date: October 24th, 2026
1. Introduction
At Hannah England Coaching & Consulting, LLC, your privacy matters.
I understand that reaching out for coaching often involves sharing personal experiences, questions, and goals. I am committed to treating the information you share with care, respect, and appropriate confidentiality.
This Privacy Policy explains how Hannah England Coaching & Consulting, LLC ("the Company," "we," or "us") collects, uses, stores, and protects personal information through our website, hannahbrookeengland.com, and related coaching services.
By using this website or providing information through our forms, you acknowledge the practices described in this policy.
2. Information We Collect
We collect information that you voluntarily provide when you:
Submit a coaching interest or contact form.
Inquire about coaching for yourself or another person.
Schedule a discovery call or coaching appointment.
Complete client intake questionnaires or agreements.
Enroll in or financially sponsor coaching services.
Communicate with us through email or other approved channels.
Depending on your interaction with our business, this information may include:
Name and contact information.
Age or age range.
Parent or guardian information, when applicable.
General information about your interest in coaching.
Goals, reflections, or other information voluntarily shared during the coaching process.
Scheduling, agreement, and payment records.
We request only information reasonably necessary to respond to inquiries, evaluate eligibility, and provide coaching services.
Please avoid including sensitive personal information, such as medical diagnoses or detailed mental health histories, in general website inquiry forms.
3. How We Use Your Information
Personal information may be used to:
Respond to inquiries and communicate about coaching opportunities.
Determine eligibility and whether coaching may be an appropriate fit.
Schedule and conduct discovery calls and coaching sessions.
Establish and maintain professional coaching relationships.
Administer agreements, invoices, payments, and appointments.
Maintain appropriate business and client records.
Meet legal, ethical, and professional obligations.
Improve the administration and delivery of our services.
We will not add individuals to promotional email lists solely because they have submitted a coaching inquiry. If we introduce newsletters or promotional communications, individuals will have the opportunity to choose whether to receive them.
4. Confidentiality of Coaching Information
Confidentiality is an important foundation of professional coaching.
Information shared during coaching will be treated as confidential, subject to applicable laws, professional ethical obligations, and the terms of the Client Coaching Agreement.
Private coaching conversations, reflections, and personal goals will not routinely be shared with parents, financial sponsors, schools, employers, or other third parties without appropriate authorization.
Exceptions may include disclosures required by law, mandated reporting obligations, valid legal proceedings, or circumstances involving serious safety concerns.
When coaching involves a client under 18, applicable parental rights, guardian responsibilities, and safety obligations will also be considered.
Financial sponsorship does not automatically provide access to private coaching conversations.
Additional details regarding confidentiality are provided in the Client Coaching Agreement.
5. Information Shared With Third Parties
We do not sell personal information.
We may share limited information with trusted service providers as necessary to operate our business. These may include providers responsible for:
Website hosting and form submissions.
Business email and communication.
Appointment scheduling and virtual meetings.
Secure document storage.
Payment processing and invoicing.
Our website is hosted through Squarespace. Additional services used for scheduling, payment processing, virtual meetings, and business communications may process information necessary to provide their services.
Third-party providers maintain their own privacy and security practices, which may be governed by their respective policies.
We may also disclose information when required by law or when reasonably necessary to protect legal rights or respond to safety concerns.
6. Payment Information
Payments for coaching services are handled through designated third-party payment processing services.
We do not intentionally collect or store complete credit card numbers or payment card security codes in our general website inquiry forms or coaching records.
Payment processors may collect information necessary to complete transactions, prevent fraud, and maintain payment records.
We may retain invoices, payment confirmations, transaction amounts, and other financial records necessary for business administration and legal compliance.
7. Information Involving Minors
Hannah England Coaching & Consulting offers coaching services to individuals ages 16 and older.
For prospective clients under 18, initial inquiries should be submitted by a parent or legal guardian. Parent or guardian consent and the minor's voluntary participation are required before coaching begins.
Information involving minor clients will be handled with appropriate attention to privacy, guardian authorization, confidentiality, and applicable legal requirements.
Our services are not directed toward children under 13, and we do not knowingly solicit personal information directly from children under 13.
If we learn that personal information has been collected directly from a child under 13 without appropriate authorization, we will take steps to address or delete the information as required by law.
8. Cookies and Website Analytics
Our website is hosted by Squarespace, which may use cookies and similar technologies to support website functionality, security, and performance.
These technologies may collect information such as browser type, device information, IP address, and website activity.
You may be able to manage cookies through your browser settings or available website cookie controls. Some cookies are necessary for the website to function properly.
If additional analytics or advertising technologies are introduced, this policy and applicable cookie preferences will be updated as necessary.
9. Information Storage and Security
We take reasonable steps to protect personal information from unauthorized access, disclosure, misuse, or loss.
Client information and business records are maintained using designated business systems with appropriate administrative and technical safeguards.
Access to personal information is limited to individuals or service providers who reasonably need that information to administer or deliver services.
Although we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed completely secure.
10. Record Retention
We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes, and complying with legal or professional obligations.
Different retention periods may apply to inquiries, coaching records, signed agreements, and financial records.
When information is no longer needed and no legal or professional obligation requires its retention, we will take reasonable steps to securely delete or dispose of it.
11. Accessing or Updating Your Information
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
Requests will be reviewed in accordance with applicable laws, confidentiality obligations, and legitimate recordkeeping requirements.
We may need to verify your identity or authority before processing a request. We will not ask you to submit unnecessary sensitive identification documents through an unsecured channel.
For minor clients, requests involving parent or guardian access will be evaluated according to applicable law and the circumstances of the coaching relationship.
12. External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of those services before providing personal information.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, business operations, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
14. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Hannah England Coaching & Consulting, LLC
Website: hannahbrookeengland.com
Email: hello@hannahbrookeengland.com
Georgia, United States